The Katie's Special

Please keep in mind that when you order custom designs, they will be produced as closely as possible to the picture. Please remember that each design is custom made. No two arrangements are exactly alike, color & flower substitutions may be necessary. Prices and availability of seasonal flowers may vary. All arrangments will be delivered no later than 5:30 PM on the order date selected. We are unable to guarantee specific delivery times excluding events & funerals.

Founded by Katie Matthews White Moody in 1965, Katie's House of Flowers proudly serving the Emerald Coast since 1965. We are proudly family owned and operated. We are committed to offering only the finest floral arrangements and gifts, backed by outstanding service that is friendly and prompt. Because we truly care about all of our customers, our professional staff is dedicated to making your experience the best one. That is why we will always go the extra mile to make your floral experience perfect!

Let Katie's House Of Flowers be your first choice for flowers! 

“Proudly serving the Emerald Coast since 1965"

Thank you for supporting our Family Owned small town Florist!

Our Guarantee
Every order is important to us because we know how important it is to you. We earnestly endeavour to please every customer with beautiful flowers and accommodating service. Knowing that flowers are a perishable natural product and that floral arrangements and floral gifts are handmade, we make every effort to fortify our floral products and ensure the quality, accuracy, and beauty of our work. Many variables determine whether a flower will last as long as anticipated or whether a designer has created something which you will enjoy. Because we constantly seek ways to bring some of these variables under our control for improved floral performance, we welcome your comments and inquiries. Also, if you are not completely satisfied with the quality of one of our products, then please contact us immediately and we will promptly take the appropriate action.
 
Substitution Policy
Fresh Flowers:  We are committed to delivering your important emotional sentiments on time and as fresh and beautiful as possible. Because of the nature, seasonality, and regional availability of flowers it is sometimes necessary to make substitutions of equal or greater value. We will make every effort to maintain the "look and feel" of the arrangement by considering the overall shape, size, style, and color combinations. In single-variety arrangements, the variety will take precedence over color. For instance, if an order is for yellow daisies, they will substitute another color of daisies, not another yellow flower. White roses and cream roses may be substituted for each other as well as peach roses and pink roses. Purple and pink orchids may need to be substituted for white orchids and visa versa.

Plants: For green and blooming plants, similar plants may be substituted of equal or greater value. For one-of-a-kind plants, such as orchids, we will make every attempt to match the plant type, but may substitute with another color. Containers for plants will be as close as possible.

Gift Baskets: Substitutions within a basket may be made with items of greater or equal value if necessary to guarantee freshness and timely delivery.
Substitutions for Special Occasions: Due to the importance of delivering orders for special occasions, such as funerals, birthdays, and anniversaries, on specific days, we may make a substitution of equal or greater value to ensure timely delivery, if the flowers you requested are not available, and we are not able to contact you via the phone number(s) or email address you provided us.

Consumption: Flowers & Plants are not fit for consumption. Please keep them out of reach of children & pets. 

Delivery Policy
Specific Times: We are unable to guarantee delivery at a specific time. You may request a time frame in the special instruction box when ordering, and we will do our best to accommodate your request.

If No One is Home: Depending on the delivery location, if the recipient is not available at the time of delivery, the delivery person may leave the gift in a safe place for the recipient to retrieve when they return, such as with a neighbor, or on a shaded porch safe for the gift.

Recipient Maybe Contacted: In some cases, the florist may contact the recipient to ensure s/he will be home to accept the delivery.